What to do if you have a claim/need help?

Should you find yourself in a situation where you need to claim on your insurance, please contact us as soon as possible.

In the event of a hospital admittance, please contact the according alarm centre as soon as possible :

€LP & GSI
+32 (0)25 41 90 87 help@europ-assistance.be
ACE policies (SIP, GHI)
+32 (0)25 41 91 31 help@europ-assistance.be
IHI policies
+45 (0)33 15 33 00 emergency@ihi.com

To get reimbursed for other (medical) expenses, we kindly ask you to complete and send us the according claim form to Expat & Co, Claims Dept., Lange Haagstraat 72, 1700 Dilbeek, BELGIUM, together with the ORIGINAL bills (no scans, no copies).

Please note: never buy travel tickets yourself in case of an early return or repatriation.
Always contact:

Otherwise there is a risk that you will not be fully reimbursed.

Claim forms

CLAIM FORM MEDICAL & ACCIDENT to be filled out by the patient
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MEDICAL REPORT to be filled out by the doctor
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CLAIM FORM TRAVEL to be filled out by the insured
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CLAIM FORM DISABILITY to be filled out by the insured
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CLAIM FORM DEATH to be filled out by the beneficiary
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CLAIM FORM GOODS to be filled out by the insured
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CLAIM FORM LIABILITY & LEGAL ASSISTANCE to be filled out by the insured
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print this claim manual

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